DO YOU REQUIRE A CONTRACT?
Nope. GV Gatsby is simply pay-as-you-go after your 30-day free trial, so you'll be charged monthly and can cancel at any time.
HOW DOES THE FREE TRIAL WORK?
After signing up, you’ll receive an email from us to help you get started and upload your inventory. Once your inventory is in the system, you’ll have access to all the features on your selected plan. If you choose to continue your service after 30 days, you don’t have to do a thing and your credit card will be billed monthly for the plan you select. If you’d like to cancel or switch to a different plan, you can do so at any time.
IS MY PERSONAL INFORMATION AND DATA SAFE?
Yes, always! We work with Stripe, one of the world's leading payment processors, to ensure all your credit card details are encrypted and locked-up safe and sound. All other data sent to GV Gatsby is encrypted with 256-bit encryption. Tough stuff!
I HAVE MULTIPLE LOCATIONS. CAN GV Gatsby HELP?
Absolutely, we support unlimited locations. In fact, you can mix and match any of our supported integrations. Now you get insights into how all of your locations are performing in one beautiful interface. Plus you can drill down to individual locations to see detailed sales and inventory data. Compare and contrast locations at your leisure as well. We know you're gonna love it.
WHAT IS A TRANSACTION?
A transaction is defined as a sale processed by your integrated point of sale (POS) or e-commerce system. So making a sale (completing an order) in your store would count towards that limit.
ARE THERE ANY OTHER FEES?
Nope. Just a set monthly (or annual) charge covers all of GV Gatsby!
HOW DO I GET SET UP?
If you’re wondering how to begin, our Getting Started Guides offer step-by-step instructions on getting up and running in no time. We also offer a free on-boarding call for new users, just sign up for a trial and we'll show you a screen to book an on-boarding call with one of our team members.
WHAT POINT OF SALE PROVIDERS DO YOU SUPPORT?
Currently we support Clover, Shopify, PayPal Here, WooCommerce and Square, with more coming soon. We’ve got big plans!
DO YOU OFFER A MONEY-BACK GUARANTEE?
While we believe you’ll be over-the-moon with our service, yes, we do offer a money-back guarantee within the first 30 days of paid service. That means 60 days of risk-free usage of GV Gatsby.
WILL MY ACCOUNT ONLY INCLUDE FUTURE SALES OR WILL MY PAST DATA BE AVAILABLE TOO?
The whole shebang. GV Gatsby pulls all of your sales history from the moment you started using your mobile point of sale device.
MAY I USE GV Gatsby FOR MY LARGE BUSINESS TOO?
Let’s talk, because we’re bound to have a solution for you too. Please give us a shout at helpGV Gatsby.com to let us know how we might be able to help.
WHAT IS CONSIDERED A 'LOCATION'?
In GV Gatsby, a location is simply an independent pool of inventory. Changes at one location will not affect other locations.
AM I PAYING PER LOCATION?
No. One charge covers all locations on your plan.